Carrier-grade cloud PBX platforms have the following requirements:
Vendors often may lack one or two of these criteria, but the Digital Tide platform encompasses all these advantages. It enables operators to compete with market leaders, handles the connection of hundreds of thousands of employees, is offered through a subscription model, and receives updates every 2-3 weeks.
However, these are not the only benefits of Digital Tide. Let’s delve into the value of this platform and how it works.
Digital Tide offers a platform that allows operators to launch a cloud PBX service for end-users quickly. Additionally, the Digital Tide team will assist in developing a marketing strategy, provide training for engineers and sales representatives, and streamline turnkey sales processes. The operator will only need to focus on sales while the vendor controls maintenance, monitoring, and platform updates.
Furthermore, Digital Tide offers the following essential features:
Digital Tide consists of three types of nodes: back ends (BE), front ends (FE), and media gateways (MG):
The platform also includes a History Server, which provides access to call history and user statistics. High availability and reliability are achieved through SIP, HTTP, and WebSocket protocols, essential for communication between components.
Our platform is designed with scalability and reliability, capable of handling many requests and enduring complete updates without downtime. Our reliability level is 0.99994, meaning only 30 minutes of downtime per year due to network infrastructure failure.
You can deploy the platform in two ways:
In a cloud. This is the fastest method since you don't need to allocate server resources. The vendor already has an installation, and you gain access to the deployed platform and start using it.In this case, the vendor provides the operator with a subdomain where the operator can offer cloud PBX services to its subscribers. End-users will connect to the domains created by the operator.
On-premises. You allocate two servers (primary and backup) in your data center or a virtual machine in your virtual infrastructure.For example, you create virtual servers on a virtual machine resource, and Digital Tide specialists access and deploy the platform. As a result, you will launch the platform in your environment.This scenario may suit operators with strict data storage requirements for their users and restrictions on sending voice traffic outside a country.
The platform connects to the operator’s station or softswitch using SIP. In most cases, a simple trunking is sufficient. With TDM, industrial VoIP gateways can be used.If you have deployed the platform in Digital Tide’s infrastructure, the telephony will work via the Internet. If you have deployed the platform in your environment, telephony will operate through a dedicated channel within your network.
Operators can manage the platform through the operator's API. Additionally, integration with billing systems can be configured, covering everything from basic operations to domain settings management, including adding employees and numbers.
Although platform monitoring is performed by the vendor, if desired, operator support can gain access to the Zabbix service.
The operator’s engineers will have access to the administrator's interface for technical support and domain management.
Each subscriber will have a domain with restrictions corresponding to the selected pricing plan. The user dashboard will be available through a web interface or mobile application.
As a result, subscribers will connect to the cloud PBX via the Internet or through the operator’s internal network. End-users can call with IP phones, softphones, and old analog phones connected via a VoIP gateway.
Let’s discuss the critical points of the article:
Carrier-grade cloud PBX platforms have the following requirements:
Vendors often may lack one or two of these criteria, but the Digital Tide platform encompasses all these advantages. It enables operators to compete with market leaders, handles the connection of hundreds of thousands of employees, is offered through a subscription model, and receives updates every 2-3 weeks.
However, these are not the only benefits of Digital Tide. Let’s delve into the value of this platform and how it works.
Digital Tide offers a platform that allows operators to launch a cloud PBX service for end-users quickly. Additionally, the Digital Tide team will assist in developing a marketing strategy, provide training for engineers and sales representatives, and streamline turnkey sales processes. The operator will only need to focus on sales while the vendor controls maintenance, monitoring, and platform updates.
Furthermore, Digital Tide offers the following essential features:
Digital Tide consists of three types of nodes: back ends (BE), front ends (FE), and media gateways (MG):
The platform also includes a History Server, which provides access to call history and user statistics. High availability and reliability are achieved through SIP, HTTP, and WebSocket protocols, essential for communication between components.
Our platform is designed with scalability and reliability, capable of handling many requests and enduring complete updates without downtime. Our reliability level is 0.99994, meaning only 30 minutes of downtime per year due to network infrastructure failure.
You can deploy the platform in two ways:
In a cloud. This is the fastest method since you don't need to allocate server resources. The vendor already has an installation, and you gain access to the deployed platform and start using it.In this case, the vendor provides the operator with a subdomain where the operator can offer cloud PBX services to its subscribers. End-users will connect to the domains created by the operator.
On-premises. You allocate two servers (primary and backup) in your data center or a virtual machine in your virtual infrastructure.For example, you create virtual servers on a virtual machine resource, and Digital Tide specialists access and deploy the platform. As a result, you will launch the platform in your environment.This scenario may suit operators with strict data storage requirements for their users and restrictions on sending voice traffic outside a country.
The platform connects to the operator’s station or softswitch using SIP. In most cases, a simple trunking is sufficient. With TDM, industrial VoIP gateways can be used.If you have deployed the platform in Digital Tide’s infrastructure, the telephony will work via the Internet. If you have deployed the platform in your environment, telephony will operate through a dedicated channel within your network.
Operators can manage the platform through the operator's API. Additionally, integration with billing systems can be configured, covering everything from basic operations to domain settings management, including adding employees and numbers.
Although platform monitoring is performed by the vendor, if desired, operator support can gain access to the Zabbix service.
The operator’s engineers will have access to the administrator's interface for technical support and domain management.
Each subscriber will have a domain with restrictions corresponding to the selected pricing plan. The user dashboard will be available through a web interface or mobile application.
As a result, subscribers will connect to the cloud PBX via the Internet or through the operator’s internal network. End-users can call with IP phones, softphones, and old analog phones connected via a VoIP gateway.
Let’s discuss the critical points of the article:
Carrier-grade cloud PBX platforms have the following requirements:
Vendors often may lack one or two of these criteria, but the Digital Tide platform encompasses all these advantages. It enables operators to compete with market leaders, handles the connection of hundreds of thousands of employees, is offered through a subscription model, and receives updates every 2-3 weeks.
However, these are not the only benefits of Digital Tide. Let’s delve into the value of this platform and how it works.
Digital Tide offers a platform that allows operators to launch a cloud PBX service for end-users quickly. Additionally, the Digital Tide team will assist in developing a marketing strategy, provide training for engineers and sales representatives, and streamline turnkey sales processes. The operator will only need to focus on sales while the vendor controls maintenance, monitoring, and platform updates.
Furthermore, Digital Tide offers the following essential features:
Digital Tide consists of three types of nodes: back ends (BE), front ends (FE), and media gateways (MG):
The platform also includes a History Server, which provides access to call history and user statistics. High availability and reliability are achieved through SIP, HTTP, and WebSocket protocols, essential for communication between components.
Our platform is designed with scalability and reliability, capable of handling many requests and enduring complete updates without downtime. Our reliability level is 0.99994, meaning only 30 minutes of downtime per year due to network infrastructure failure.
You can deploy the platform in two ways:
In a cloud. This is the fastest method since you don't need to allocate server resources. The vendor already has an installation, and you gain access to the deployed platform and start using it.In this case, the vendor provides the operator with a subdomain where the operator can offer cloud PBX services to its subscribers. End-users will connect to the domains created by the operator.
On-premises. You allocate two servers (primary and backup) in your data center or a virtual machine in your virtual infrastructure.For example, you create virtual servers on a virtual machine resource, and Digital Tide specialists access and deploy the platform. As a result, you will launch the platform in your environment.This scenario may suit operators with strict data storage requirements for their users and restrictions on sending voice traffic outside a country.
The platform connects to the operator’s station or softswitch using SIP. In most cases, a simple trunking is sufficient. With TDM, industrial VoIP gateways can be used.If you have deployed the platform in Digital Tide’s infrastructure, the telephony will work via the Internet. If you have deployed the platform in your environment, telephony will operate through a dedicated channel within your network.
Operators can manage the platform through the operator's API. Additionally, integration with billing systems can be configured, covering everything from basic operations to domain settings management, including adding employees and numbers.
Although platform monitoring is performed by the vendor, if desired, operator support can gain access to the Zabbix service.
The operator’s engineers will have access to the administrator's interface for technical support and domain management.
Each subscriber will have a domain with restrictions corresponding to the selected pricing plan. The user dashboard will be available through a web interface or mobile application.
As a result, subscribers will connect to the cloud PBX via the Internet or through the operator’s internal network. End-users can call with IP phones, softphones, and old analog phones connected via a VoIP gateway.
Let’s discuss the critical points of the article:
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