FAQs

Digital Tide is a pioneering communications software provider that specializes in white-label voice services for telecommunications companies. Our innovative solution allows partners to launch their own branded Cloud PBX, CPaaS, and UCaaS services. We provide telecom operators with advanced communication solutions to offer their business customers, including features like call recording, CRM integration, and analytics, all under their own brand.

You can launch your own branded Cloud PBX service in as little as 14 days. Our team provides comprehensive assistance to ensure a quick and smooth rollout. This support includes the initial platform deployment, configuring SIP trunks and telephony connections, API access for platform and billing integration, and providing tailored training programs for your technical specialists, marketers, and sales representatives to ensure success.

We operate on a flexible revenue-sharing model with no upfront investment, meaning you only share revenue when you generate it. This zero-risk approach allows you to launch new services without a significant initial cost.

Our primary partners are telecom operators, including mobile and fixed-line operators, as well as MVNOs. We also work with system integrators and CRM vendors to incorporate a complete cloud communication platform into their offerings. Large organizations can also implement our customizable communication platform. We partner with companies in countries across the globe, including Australia, Brazil, Moldova, Kazakhstan, Nigeria, the UAE, and more.

Our carrier-grade platform is flexible, scalable, and offers a range of essential features for businesses. These include call recording, CRM integrations, call analytics, and the ability to control and route company calls. Users can manage these features through a web interface or our mobile app.

We provide expert support in marketing, technology, and sales to ensure your success. Our team will help develop a marketing strategy, provide training for your sales representatives, and streamline turnkey sales processes. We handle the maintenance, monitoring, and updates of the platform, allowing you to focus on sales.

A white-label Cloud PBX is a service that we provide to telecom operators, which they can then rebrand and sell to their business customers as their own. This allows operators to offer advanced cloud-based telephony services without having to build the technology from scratch. Our platform is fully customizable to carry your company's identity.

Yes, our white-label approach allows for seamless integration with existing client environments. For CRM vendors, our platform provides cloud telephony capabilities that integrate directly with customer management systems.

The first step is to get in touch with our team through our form. We will be happy to discuss your specific needs and how our platform can help you achieve your business goals.

Our platform is designed to help telecom operators unlock new revenue streams, retain high-value business customers, and modernize their voice services portfolio. By partnering with us, you can quickly launch competitive, feature-rich telephony services and strengthen your market position against global providers. These new revenue streams are created by offering modern telephony features that businesses need, such as call recording, advanced analytics, and CRM integrations, which allows you to upsell and increase the value of your services.

Our platform is flexible. You can deploy it on your own infrastructure or in our cloud. If you choose to host it yourself, you can allocate two servers (primary and backup) or use a virtual machine in your existing virtual infrastructure. The Digital Tide team will assist with the entire setup process and provide training for your engineers to manage the system effectively.