In this article, we will provide an overview of the Cloud PBX market in Brazil as of 2025. Brazil is a major Latin American country with a population of approximately 212.8 million, making it one of the world's largest economies. Brazil's economy heavily relies on small and medium-sized enterprises (SMEs). These companies make up over 99% of all businesses and employ most Brazilian workers (69-71%). Key sectors for these small businesses revolve around agriculture, manufacturing, retail, and the service sector. With approximately 6.3 million SMEs representing 52% of formal jobs, these small businesses often fall behind in using modern technology, especially in areas like cloud computing.

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In this article, we will provide an overview of the Cloud PBX market in Spain as of 2025. Spain is a well-developed European country with a population of approximately 47 million, making it one of Europe’s leading economies. Spain's economy heavily relies on small and medium-sized (SME) businesses. These companies make up 99% of all businesses and employ most Spanish workers (72%). While there are 2.8 million SMEs, these small businesses often lag behind in using modern technology, especially in areas like cloud computing. Key sectors for small businesses include tourism, retail, and local services.

Unified Communications as a Service (UCaaS) has become essential for businesses to adapt in today’s digital era. In this article, we will explain in simple words what UCaaS is and how to integrate it with your existing Telecom infrastructure. Understanding what does UCaaS stands for and its implementation is crucial for modern business operations.

In this article, we will provide an overview of the cloud PBX market in Saudi Arabia as of 2025.

Saudi Arabia is the biggest economy in the Middle East and has approximately 38.9 million people as residents. The Kingdom is undergoing rapid economic diversification through its ambitious Vision 2030 initiative, which seeks to shift the reliance on oil while promoting digital transformation across different sectors. Small and medium enterprises (SMEs) are vital to the Saudi economy. They make up about 99% of all businesses, which consist of nearly 60% of the workforce. According to the General Authority for Small and Medium Enterprises (Monsha'at), there are approximately 1.3 million SMEs in Saudi Arabia.

These SMEs contribute significantly to the economy, with Riyadh alone accounting for 43.7% of all SMEs, totaling over 570,000 businesses.

The introduction of new 5G technology has brought the telecommunications industry to a critical stage. Future connectivity is not just an upgrade of existing technology; it also drives change for many businesses in how they conduct and communicate internal and external activities.

While we expect Enhanced Mobile Broadband (eMBB) to improve the telecommunications architecture, Ultra-Reliable Low-Latency Communication (URLLC) and Massive Machine Type Communication (mMTC) are the game changers. These two are broadband technologies that are reshaping the telecom ecosystem, especially the cloud PBX and MVNO business models.

Telecommunications is a fast-growing field, and with the growing needs in the industry, the provision of cloud PBX solutions has now revolutionized how businesses communicate. As a service provider, you have a great chance to enter this growing industry by becoming a cloud PBX reseller. But what does that mean for you? Undeniably, reselling cloud PBX enables you not only to provide superior communication solutions but also makes you a reliable partner for the growth of your clients’ businesses. Let us search into why this may be a perfect way for you to grow your business.

The telecom sector is radically transforming; voice over-the-top (OTT) services have gained a substantial foothold. Given the fact that global OTT market revenue is expected to reach $1,473.1 billion by the year 2033, recording a stable growth rate of 21.7% from $206.7 billion in 2023, it is imperative that operators better understand the market environment or adapt to be able to operate in the future.

In this article, we examine the explosive growth of the voice over-the-top (OTT) market and analyze how digital platforms, such as WhatsApp with over 2 billion users and Zoom, are fundamentally disrupting traditional telecom operators.

In this article, we examine five key best practices that enable Mobile Virtual Network Operators (MVNOs) to deliver exceptional customer service within the rapidly expanding $85.24 billion global market. As the mobile virtual network operator (MVNO) industry continues to develop, customer service refinement has become an integral part of any MVNO.

The recent market analysis forecasts the global MVNO market size to be valued at approximately $85.24 billion in 2023 and is anticipated to grow to $ 173.10 billion by 2032 at a compound annual growth rate of 8.2 percent. This is also comprehensible in light of the enormous demand that customers have for more affordable and adaptable service, which is what MVNOs are providing.Furthermore, as around 30% of consumers reveal that they might change their service providers to join one MVNO or another, the pressure on these operators has never been this intense. It is, however, not only the highly equitable and dynamic supply of mobile services but

This comprehensive analysis examines how 5G's cloud-native architecture, network slicing capabilities, and ultra-low latency enable mobile operators to offer differentiated cloud PBX services. The rollout of 5G technology is more than just an upgrade; it fundamentally changes how mobile carriers manage their networks, engage with customers, and deliver services. With mobile broadband traffic projected to hit 466 exabytes per month by 2029—75% of which will likely be 5G—industry players must adopt strategic measures for a successful deployment.

This comprehensive guide examines seven essential criteria that ensure your white-label cloud PBX partnership delivers maximum value.

As businesses are transitioning towards digital solutions, the demand for better communications systems has surged in response. The global cloud PBX industry rose from 14.25 billion USD in 2023 and is expected to reach 35.66 billion USD by 2030, indicating a growing demand for affordable and better marketing solutions. Pick a suitable white-label cloud PBX vendor, as it helps in branding your services with your own name. This kind of vendor allows for an increase in the service range and an advantage in an oversaturated market. The emphasis on essential criteria can help your cloud PBX business perform at its peak and flourish in this developing sector. Let’s check the seven points thoroughly.

The significance of mobile virtual network operators (MVNOs) is gaining more attention as the MVNO market worldwide is estimated to increase from $83.23 billion in 2023 to $91.73 billion in 2024. This trend emphasizes the importance of planning effective strategies for obtaining and retaining clients.

In this blog, we will explore practical solutions to increasing the target audience of MVNOs and their involvement as well. From leveraging digital marketing to implementing retention techniques, we’ll uncover insights that can transform your approach to customer relationships.

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In the world of telecommunications, new competitors pop up every day, and customer expectations keep rising; creating strong connections with your customers is essential. Think about it: what if every time a customer interacts with your brand, they feel like they are talking to a friend instead of just another number? This personal touch is what builds loyalty and keeps customers coming back. Let’s dive into some effective strategies that telecom companies can use to strengthen these important relationships.

The telecoms sector stands at a vital juncture where the Internet of Things is an upgrade and a driver for radical change. As telecom firms adjust to the increasing proliferation of connected devices, they can achieve new levels of operational efficiency, consumer engagement, and novel service offerings.

As we delve deeper into this topic, we will explore the multidimensional influence of IoT on telecom, including its applications, the important role of 5G technology, and the hurdles that must be overcome to realize its full potential.

A white-label cloud PBX presents a compelling opportunity for communication service providers seeking to expand their service offerings and drive revenue growth. Telcos can quickly launch a branded communication system without significant upfront infrastructure or technology development investments. This blog post explains this model, details cloud PBX technology, and highlights the benefits of a white-label cloud PBX service for telecom operators.

The telecommunications sector is increasingly becoming a prime target for cyber threats due to its critical role in connecting individuals and businesses globally. As the industry evolves with the adoption of new technologies like 5G and IoT, the complexity and frequency of cyberattacks have escalated, posing significant challenges to service delivery and customer trust. This article explores the latest trends and best practices for safeguarding telecom networks against these threats.

Today, effective communication is more crucial than ever. In this article, we explore the six key advantages of a Cloud based PBX system. You'll discover how this technology enhances flexibility, saves money, and improves reliability for modern businesses.

Artificial intelligence (AI) is revolutionizing the telecommunications industry by providing transformative solutions that enhance efficiency, optimize performance, and improve telecom customer experiences. By leveraging AI, telcos can navigate the challenges of a competitive landscape, delivering personalized services and unlocking new growth opportunities. Read on to discover how your telecom company can harness the power of AI to drive innovation and secure a competitive edge in the digital age.

Mobile virtual network operators (MVNOs) have carved out a significant niche, offering innovative and flexible alternatives to traditional mobile services. With lower entry barriers and the ability to cater to specific customer needs, MVNOs present a compelling opportunity for entrepreneurs looking to enter the telecom industry. However, building an MVNO business from scratch requires careful planning, strategic decision-making, and a deep understanding of the market dynamics.

Whether you’re a seasoned telecom professional or an entrepreneur exploring new opportunities, this guide will provide the insights and strategies needed to build a robust and thriving MVNO business from the ground up.

Telecom operators might consider scaling their cloud PBX business for several reasons. For example, they can plan to increase revenues in the not-distant future and overtake competitors, or they may seek to expand an overall subscriber base by promoting value-added services. Whatever your reason for scaling, we’ll outline an effective strategy to ensure you achieve your goals successfully.

There are a lot of popular OTT providers like Brightcove, Amazon Web Services, and IBM Cloud Video that operate successfully in different markets. Some players directly impact telecom operators' subscriber bases by offering in-demand services such as cloud PBX systems, VPNs, IPTV, and more. Meanwhile, telecom service providers mainly provide telephony and Internet services, which are getting cheaper and don't allow for standing out. As a result, telcos miss the chance to retain their subscribers with additional cloud-based communication solutions and generate more revenue.

Moreover, OTT companies have experienced digital marketing teams and don't need to invest in network infrastructure. Despite these apparent advantages of OTT players, telecom operators possess solid capabilities and opportunities to maintain competitiveness in the cloud communications market, as we'll explore in this article.

Telecom operators offer various services, with telephony being one of the core offerings. As technology advances and customer expectations evolve, continuous modernization of the telephony infrastructure is inevitable. In this article, we’ll try to explore the necessity of modernization, the domains of improvement, and how partnering with a professional vendor can facilitate this transformation.

Sometimes, telecom operators must launch new services for specific customers in a brief span of time. In such cases, meeting extreme deadlines can be nearly impossible without the help of an experienced vendor. In this article, we’ll show how a telecom operator launched a white-label cloud PBX service with Digital Tide in just two weeks and started providing it for a hospital network.

There are many Internet service providers (ISPs) around the world. Each state, region, or city often has local ISPs competing with large telecom operators, especially in smaller countries. However, these providers typically offer similar Internet connections, making it hard to stand out since Internet service has become a commodity. Additionally, the necessary infrastructure is getting more expensive while Internet plan prices are decreasing or staying the same. To attract new customers and retain existing ones, ISPs should consider offering value-added services, such as cloud PBX solutions, which we'll discuss further.

Cloud PBX providers and telecom operators face unique challenges when selling cloud PBX systems to potential customers. Despite growing market demand for cloud-hosted PBX solutions, sales teams regularly encounter objections about pricing, security, and reliability. Understanding what is cloud pbx and mastering objection handling techniques is crucial for closing more deals in today's competitive telecommunications market.

There are several approaches to choosing a Cloud PBX platform. To launch a successful cloud based pbx service, you can buy licenses from a vendor, build your own Cloud PBX system with an open-source toolkit, start a co-branding partnership, or find a vendor with a white-label RevShare model. Let's discuss and compare these Cloud pbx solutions to help you find the most appropriate for your business needs.

There are many different Cloud PBX pricing models to choose from when designing your Cloud PBX service. Some companies offer one package for all clients, while others offer multiple packages with various features and capabilities. Let's discuss the pros and cons of these models to help you decide what's most suitable for selling a Cloud based PBX solution.

In this article, we examine how mobile operators can capture significant untapped revenue from Cloud PBX services by leveraging their unique advantages including SIM card integration, fixed-mobile convergence capabilities, and direct access to the growing mobile workforce market projected to reach $293.05 billion by 2035.

Mobile network operators (MNOs) cover a broad corporate segment in the $19.07 billion Cloud PBX market, which includes many companies without physical offices. Such enterprises can benefit from Cloud PBX solutions that help automate call handling and enhance employee oversight. In this article, we’ll explore why mobile operators can expect strong sales of a Cloud PBX service.

In this article, we provide a comprehensive 6-step guide for training sales teams to sell cloud PBX services successfully, covering everything from designating product experts and conducting effective presentations to implementing hands-on practice and continuous knowledge assessment.

The efficiency of cloud PBX sales depends on several factors, including employees' level of training, techniques, organization, and sales support. This article will focus on training specialists in a new service and explore the necessary steps for a successful sales launch.

In this article, we explore why business phone calls remain crucial for companies in 2025, despite the rise of digital messaging platforms.

There is often a stereotype that earning well with business telephony solutions is difficult. People are increasingly using messaging apps, and it may seem that business phone calls might be becoming less relevant. In this article, we will try to understand what is happening with telephony today.

There are many guides on creating a landing page, but almost nobody has specified such a topic for niche products. So, we wrote an article for telecom operators that want to sell their cloud PBX service effectively with a high-converting lead capture page.

This blog examines which businesses need cloud PBX phone systems, categorizing potential clients into three segments: high-transaction companies, such as real estate and medical services, that risk significant revenue loss from missed calls; ground-floor businesses, including HoReCa and beauty salons, that handle daily customer communications; and niche entrepreneurship ventures, like event agencies and legal firms.

Many believe Cloud PBX solutions have a limited customer base, primarily consisting of contact centers, companies with automation tools, and large businesses. In reality, the target audience for this service is much broader.

This comprehensive 8-step guide provides a complete roadmap for launching a profitable cloud PBX business, eliminating the need for capital investments or telecommunications infrastructure. It covers everything from market research and financial modeling to sales system development and marketing strategies.

Cloud PBX is a high-demand B2B service that lets you launch a profitable business without heavy investments or building your own telecom infrastructure. You only need to partner with a phone company, select a reliable cloud PBX platform, and offer your branded OTT service. This model delivers strong margins and recurring revenue for service providers. In this guide, you’ll learn the exact steps to launch and grow your own cloud PBX business.

Usually, operators begin selling a cloud PBX through the efforts of their representatives, who are accustomed to offering only telephony and internet services to customers. This situation can pose difficulties when launching a new service. In this article, we’ll discuss an operator’s steps to organize an effective sales system.

This comprehensive analysis reveals which specific add-on services generate the highest revenue, how to package features effectively for maximum profitability, and proven upselling strategies that transform basic PBX subscriptions into premium business solutions.

Some telecom operators believe B2B clients are ready topay only for calls. However, practical experience shows that businesses need more than simple telephony; they need atool that helps them efficiently handle each call. Let’s break down what specific features clients want topay for and how tosell these options effectively.

This comprehensive marketing guide addresses the unique challenges telecom operators face when promoting cloud PBX services, which differ significantly from core connectivity offerings and require specialized marketing approaches.

Cloud PBX significantly differs from an operator’s core products, so integrating the marketing of this service into existing processes may prove challenging. This guide will explain how to do everything correctly and avoid mistakes.

Many operators are starting to offer cloud PBX services based on open-source platforms. However, the capabilities of such systems may become insufficient for B2B clients over time.

In this article, we will talk about a telephone company that began providing a cloud PBX service built on Asterisk but later realized that this solution wasn’t enough to scale the service and successfully migrated to Digital Tide.

In this article, we will tell you about a telephone company that started offering a cloud PBX service based on BroadWorks, realized that providing a competitive system with the Cisco platform was becoming challenging, and successfully migrated to Digital Tide. How a telecom operator migrated from BroadWorks to Digital Tide, doubled revenue, and improved service quality. Complete migration case study with timeline and results.

Mobile operators have the opportunity to enhance the value of telephony by offering additional services for businesses. For example, with a cloud PBX, your subscribers won’t miss any calls, will be able to analyze each conversation, and automate call handling.

In this guide, we will explore how a mobile operator can launch the cloud PBX service and enable B2B customers to control their businesses.

For increasing profits, fixed-line operators are beginning to offer various B2B services, the most in-demand being a cloud PBX. In this guide, we will delve into how to launch the cloud PBX business correctly.

This article explains how mobile network operators can launch cloud PBX services using the Digital Tide platform. It covers essential criteria for selecting a carrier-grade solution, including mobile integration capabilities, scalability for handling hundreds of thousands of subscribers, and user-friendly configuration tools.

The cloud PBX market offers mobile operators a chance to capture high-value business customers with recurring monthly revenue. Success depends on selecting a platform that handles enterprise-scale loads while integrating seamlessly with mobile networks. Digital Tide provides exactly this combination - here's how it works.

Cloud PBX is a popular service for small businesses. Such a product can generate significant revenue for telephone companies, but initially, they need to choose a platform for launching the system. This article will explain how to set up the cloud PBX using Digital Tide.