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The cloud PBX market offers mobile operators a chance to capture high-value business customers with recurring monthly revenue. Success depends on selecting a platform that handles enterprise-scale loads while integrating seamlessly with mobile networks. Digital Tide provides exactly this combination - here's how it works.
The following are the requirements for a high-quality cloud PBX platform:
For example, not all vendors have a Cloud PBX app, which is critical for mobile operators. Modern subscribers prefer to manage the service not only through a web interface but also from their mobile devices.
At times, operators initially opt for free, open-source solutions that may struggle to manage many subscribers. However, mobile operators serve tens of thousands of companies, sochoosing aplatform that can handle high loads iscrucial.
On many platforms, subscribers need help to make flexible configurations themselves, requiring them to contact operator engineers for assistance. A quality platform allows subscribers to independently configure integration with CRM systems, voice menus, and many other scenarios.
Ifavendor invests little indevelopment and infrequently updates the platform, amobile operator may gradually lose ground tocompetitors who monitor market needs and implement current features.
The Digital Tide platform stands out from other solutions precisely because it meets all these criteria. It is designed for mobile operators, can handle the connection of hundreds of thousands of employees, is effortlessly configurable, and is updated every 2–3 weeks.
Next, we will look closer at the value of the Digital Tide platform for mobile operators.
Digital Tide offers a platform that allows mobile operators to quickly launch a cloud PBX service and offer it to their subscribers. The vendor will help develop a marketing strategy and take care of monitoring, maintenance, and platform updates, leaving the mobile operator to focus solely on selling the service.
Meanwhile, subscribers can listen to call recordings made to corporate SIM cards, set up call forwarding to cell and desk phones, and even share a mobile number for the entire company.
The cloud PBX will process all calls made orreceived byyour employees onmobile devices.
Your subscribers can listen tocall recordings, review statistics about employees, and customize Digital Tide ontheir mobile phones.
Customers don’t need tocontact support whenever they want toconfigure integration with CRM systems, call forwarding, voice menus, and other functions.
This software onthe computer allows subscribers toconnect their mobile numbers and make calls not only from their phone. The communicator can befully customized toreflect the operator’s branding: logo, name, and corporate colors.
Let’s take a closer look at how the Digital Tide platform operates.
The platform is deployed within the operator’s infrastructure. This involves allocating two servers in a data center: a primary server and a backup server. Additionally, it is possible to configure a virtual machine within the operator’s virtual infrastructure. Digital Tide specialists will gain access to this virtual machine and deploy the platform.
The platform is connected to the mobile operator’s transit switch via SIP, typically through a straightforward trunk connection. As a result, calls will be routed to Digital Tide and processed there.
The mobile operator can manage the platform through the operator's API. It is also possible to configure integration with billing systems, which allows tracking SIM card traffic and allows the platform to determine call routing.Although the vendor is responsible for monitoring the platform, if desired, the operator's support team can gain access to the monitoring system.
Subscriber mobile phones are connected to the platform via the mobile network, while desk phones are connected through wired Internet. Additionally, they can make and receive calls without physical equipment by simply installing a softphone. As a result, the cloud PBX platform allows subscribers to make calls using any convenient method.To manage the cloud PBX, each subscriber will get their domain accessed through a web interface or a mobile application. Subscribers can access cloud PBX settings, call history, and advanced functionality.
Operator engineers will have access to the platform’s administrative interface for technical support and domain management.
Let’s summarize the article:
The following are the requirements for a high-quality cloud PBX platform:
For example, not all vendors have a Cloud PBX app, which is critical for mobile operators. Modern subscribers prefer to manage the service not only through a web interface but also from their mobile devices.
At times, operators initially opt for free, open-source solutions that may struggle to manage many subscribers. However, mobile operators serve tens of thousands of companies, sochoosing aplatform that can handle high loads iscrucial.
On many platforms, subscribers need help to make flexible configurations themselves, requiring them to contact operator engineers for assistance. A quality platform allows subscribers to independently configure integration with CRM systems, voice menus, and many other scenarios.
Ifavendor invests little indevelopment and infrequently updates the platform, amobile operator may gradually lose ground tocompetitors who monitor market needs and implement current features.
The Digital Tide platform stands out from other solutions precisely because it meets all these criteria. It is designed for mobile operators, can handle the connection of hundreds of thousands of employees, is effortlessly configurable, and is updated every 2–3 weeks.
Next, we will look closer at the value of the Digital Tide platform for mobile operators.
Digital Tide offers a platform that allows mobile operators to quickly launch a cloud PBX service and offer it to their subscribers. The vendor will help develop a marketing strategy and take care of monitoring, maintenance, and platform updates, leaving the mobile operator to focus solely on selling the service.
Meanwhile, subscribers can listen to call recordings made to corporate SIM cards, set up call forwarding to cell and desk phones, and even share a mobile number for the entire company.
The cloud PBX will process all calls made orreceived byyour employees onmobile devices.
Your subscribers can listen tocall recordings, review statistics about employees, and customize Digital Tide ontheir mobile phones.
Customers don’t need tocontact support whenever they want toconfigure integration with CRM systems, call forwarding, voice menus, and other functions.
This software onthe computer allows subscribers toconnect their mobile numbers and make calls not only from their phone. The communicator can befully customized toreflect the operator’s branding: logo, name, and corporate colors.
Let’s take a closer look at how the Digital Tide platform operates.
The platform is deployed within the operator’s infrastructure. This involves allocating two servers in a data center: a primary server and a backup server. Additionally, it is possible to configure a virtual machine within the operator’s virtual infrastructure. Digital Tide specialists will gain access to this virtual machine and deploy the platform.
The platform is connected to the mobile operator’s transit switch via SIP, typically through a straightforward trunk connection. As a result, calls will be routed to Digital Tide and processed there.
The mobile operator can manage the platform through the operator's API. It is also possible to configure integration with billing systems, which allows tracking SIM card traffic and allows the platform to determine call routing.Although the vendor is responsible for monitoring the platform, if desired, the operator's support team can gain access to the monitoring system.
Subscriber mobile phones are connected to the platform via the mobile network, while desk phones are connected through wired Internet. Additionally, they can make and receive calls without physical equipment by simply installing a softphone. As a result, the cloud PBX platform allows subscribers to make calls using any convenient method.To manage the cloud PBX, each subscriber will get their domain accessed through a web interface or a mobile application. Subscribers can access cloud PBX settings, call history, and advanced functionality.
Operator engineers will have access to the platform’s administrative interface for technical support and domain management.
Let’s summarize the article:
The following are the requirements for a high-quality cloud PBX platform:
For example, not all vendors have a Cloud PBX app, which is critical for mobile operators. Modern subscribers prefer to manage the service not only through a web interface but also from their mobile devices.
At times, operators initially opt for free, open-source solutions that may struggle to manage many subscribers. However, mobile operators serve tens of thousands of companies, sochoosing aplatform that can handle high loads iscrucial.
On many platforms, subscribers need help to make flexible configurations themselves, requiring them to contact operator engineers for assistance. A quality platform allows subscribers to independently configure integration with CRM systems, voice menus, and many other scenarios.
Ifavendor invests little indevelopment and infrequently updates the platform, amobile operator may gradually lose ground tocompetitors who monitor market needs and implement current features.
The Digital Tide platform stands out from other solutions precisely because it meets all these criteria. It is designed for mobile operators, can handle the connection of hundreds of thousands of employees, is effortlessly configurable, and is updated every 2–3 weeks.
Next, we will look closer at the value of the Digital Tide platform for mobile operators.
Digital Tide offers a platform that allows mobile operators to quickly launch a cloud PBX service and offer it to their subscribers. The vendor will help develop a marketing strategy and take care of monitoring, maintenance, and platform updates, leaving the mobile operator to focus solely on selling the service.
Meanwhile, subscribers can listen to call recordings made to corporate SIM cards, set up call forwarding to cell and desk phones, and even share a mobile number for the entire company.
The cloud PBX will process all calls made orreceived byyour employees onmobile devices.
Your subscribers can listen tocall recordings, review statistics about employees, and customize Digital Tide ontheir mobile phones.
Customers don’t need tocontact support whenever they want toconfigure integration with CRM systems, call forwarding, voice menus, and other functions.
This software onthe computer allows subscribers toconnect their mobile numbers and make calls not only from their phone. The communicator can befully customized toreflect the operator’s branding: logo, name, and corporate colors.
Let’s take a closer look at how the Digital Tide platform operates.
The platform is deployed within the operator’s infrastructure. This involves allocating two servers in a data center: a primary server and a backup server. Additionally, it is possible to configure a virtual machine within the operator’s virtual infrastructure. Digital Tide specialists will gain access to this virtual machine and deploy the platform.
The platform is connected to the mobile operator’s transit switch via SIP, typically through a straightforward trunk connection. As a result, calls will be routed to Digital Tide and processed there.
The mobile operator can manage the platform through the operator's API. It is also possible to configure integration with billing systems, which allows tracking SIM card traffic and allows the platform to determine call routing.Although the vendor is responsible for monitoring the platform, if desired, the operator's support team can gain access to the monitoring system.
Subscriber mobile phones are connected to the platform via the mobile network, while desk phones are connected through wired Internet. Additionally, they can make and receive calls without physical equipment by simply installing a softphone. As a result, the cloud PBX platform allows subscribers to make calls using any convenient method.To manage the cloud PBX, each subscriber will get their domain accessed through a web interface or a mobile application. Subscribers can access cloud PBX settings, call history, and advanced functionality.
Operator engineers will have access to the platform’s administrative interface for technical support and domain management.
Let’s summarize the article:
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