Docs

Here you can find all the information you need to use our platform. Make apps and new services with Digital Tide

API

Developer tools for seamless system integration. Access technical documentation to automate workflows, sync CRMs, and implement masking.

API Platform for Number Masking

Technical guide for implementing anonymous calling. Manage masking campaigns, protect user privacy with virtual numbers, and automate temporary call bindings via API.

Voice API

Implement anonymous calling through our Number Masking API. Manage communication campaigns, configure advanced routing strategies (BRIDGE/EXTS), and automate virtual number bindings to ensure complete user privacy.

Operator API

Technical specifications for programmatic system management. Use API integration to automate domain setup, employee account creation, and phone number allocation.

Client API

The API allows you to connect your CRM or database to our VPBX which enables automated call routing, instant caller ID lookups, and click-to-call functionality directly from your existing software.

Architecture

High-level and granular technical blueprints. Fill out the request form for immediate access to these architectural documents.

Call flow example

Comprehensive signaling diagrams for core call scenarios. Trace technical routing paths such as: SIP to external PSTN; External PSTN to company to passthrough mobile; External PSTN to company to SIP; Mobile to external PSTN; and, Mobile to mobile.

Integration with FMC

Learn how to bridge your mobile network with the office PBX. This guide covers the Fixed-Mobile Convergence setup to provide a unified experience across all devices.

LLD

Detailed technical schemes for engineers. Includes specific instructions for network connectivity, resource provisioning, and cluster node configuration.

HLD

An architectural overview of the system's logic. Understand the core platform components, scalability principles, and the general communication framework.

Deployment

Infrastructure planning and environment setup resources. Complete the quick-access form to instantly unlock specifications for your cluster.

Distribution of Resources across VMs

A guide to resource allocation across virtual machines. View the required CPU, memory, and storage distribution per cluster node to ensure optimal system performance.

System Requirements

Comprehensive hardware and software specifications. View the required CPU, RAM, and network standards needed to host and scale the Cloud PBX platform.

Guides

In-depth manuals for system administrators. Learn how to manage users, monitor performance, and optimize communication workflows.

Administrator's Guide

The master manual for system management. Learn to configure call flows, manage user permissions, and monitor real-time system performance and analytics.

Portal links

Direct access to management platforms and legal frameworks. Manage your telephony ecosystem or review our global data protection standards.

Cloud PBX - Business Phone System

Master guide for your complete telephony ecosystem. Learn to configure core settings, manage advanced call handling, and utilize sales control tools. Includes setup instructions for IVR, mobile connectivity, and seamless integration with CRMs like Pipedrive and Kommo.

Privacy Policy

Detailed information on our data handling and protection practices. Review our policies regarding personal information security, cookie usage, and your legal rights in accordance with global privacy standards.

Get in Touch

Become the telecom operator with the best SaaS services in your country

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Get in Touch

Become the telecom operator with the best SaaS services in your country

Let's talk

Doc request

Purpose of request
Solution Implementation
Technical Validation
Operational Optimization
Other
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Call flow example
Administrator’s Guide
LLD
HLD

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