Many operators are starting to offer cloud PBX services based on open-source platforms. However, the capabilities of such systems may become insufficient for B2B clients over time.

In this article, we will talk about a telephone company that began providing a cloud PBX service built on Asterisk but later realized that this solution wasn’t enough to scale the service and successfully migrated to Digital Tide.

Sometimes, telecom operators must launch new services for specific customers in a brief span of time. In such cases, meeting extreme deadlines can be nearly impossible without the help of an experienced vendor. In this article, we’ll show how a telecom operator launched a white-label cloud PBX service with Digital Tide in just two weeks and started providing it for a hospital network.

In this article, we will tell you about a telephone company that started offering a cloud PBX service based on BroadWorks, realized that providing a competitive system with the Cisco platform was becoming challenging, and successfully migrated to Digital Tide. How a telecom operator migrated from BroadWorks to Digital Tide, doubled revenue, and improved service quality. Complete migration case study with timeline and results.