What are Mobile VoIP Apps?

A Mobile VoIP App is a software application installed on a smartphone or tablet that allows users to make and receive calls using their business phone system over an internet connection (Wi-Fi or cellular data).

Modern, all-in-one business communication providers typically develop their own native mobile apps for both iOS and Android. Using the provider's own app, as opposed to a generic third-party application, is highly recommended as it unlocks the full power of the platform.

These advanced applications are more than just a simple phone on your mobile; they are complete Unified Communications (UC) clients. This means they integrate a full suite of communication tools into a single interface, including:

• Business calling (using your office extension and number)
• Video conferencing
• Instant messaging (chat)
• Presence status (seeing if colleagues are available)
• Access to the corporate directory

The primary benefit of using your provider's native mobile app is that it is purpose-built to deliver a seamless and consistent experience. It is designed to mirror the functionality and user-friendliness of its desktop counterpart, ensuring that employees have their entire office communication toolkit in their pocket and can work productively from anywhere.