What is Remote Working?

Remote Working is a flexible work arrangement where employees perform their job duties from a location outside of a traditional, centralized office. This practice is based on the concept that work is an activity, not a place.

While the term has become synonymous with "working from home" or "home office", especially following the global shift in work culture in 2020, it is a much broader concept. Remote working has long included any professional who operates regularly outside the main office, such as:

• Field sales representatives
• Traveling consultants
• Employees working from co-working spaces or client sites

Successfully enabling a remote workforce requires a strategic approach to technology and communication. It is not just about providing a laptop; it's about creating a virtual workspace that is secure, collaborative, and productive. Key technological considerations for a robust remote working strategy include:

• Cloud Communications: Deploying a cloud-based phone system that allows employees to use their business line from any location and on any device.
• Security: Implementing strong security protocols, such as VPNs and multi-factor authentication, to protect the corporate network and sensitive data.
• Team Collaboration Tools: Utilizing platforms that integrate instant messaging, file sharing, and presence management to keep teams connected.
• Video Conferencing: Providing reliable and high-quality web meeting solutions for virtual face-to-face collaboration.
• Mobile VoIP Apps: Equipping employees with powerful mobile apps that turn their smartphones into a fully-featured business communication tool.